All the best wishes and Christmas greetings from faytech!

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2021 has been another year with further growth, expansion, product releases, technical improvements and innovation for faytech. However, 2021 has also been a year with many challenges and difficulties still imposed by the global pandemic, affecting shipping networks and the availability of electrical components, which in turn tested our flexibility and adaptability as a global company.

Nonetheless, we managed to improve our processes by further increasing stock capacity and safety stock back-up in our global offices, but also by maximizing logistical efficiency while keeping a stable supply chain throughout the year.

Also this year, we wish to thank each and every one of you, our customers and partners, for the trust, support and partnership. Without you, we would never have been able to be where we are today, and for that we are truly grateful. As 2021 was also a tough year, we hope that your organization managed to get through it without too many issues and even remained prosperous against all odds. We are looking forward to further growing our partnership together in 2022. All of us at faytech wish you a Merry Christmas and a Happy New Year!


Recap of 2021
2021 was another year of great progress, numerous achievements and further expansion for faytech, see below is a short list of what we achieved this year.

1. General Updates

  • B&H Photo Video adds faytech to its Ecommerce Marketplace – More info
  • faytech’s new website launch – More info
  • Additional features of faytech’s new website – More info
  • Official Opening of faytech Korea – More info
  • faytech Receives the “Top Performer in China” Award – More info

2. New Products and Improvements

  • Enhancing our Partnership with Kastus® further – More info
  • Android 10 & RAM upgrade for Embedded Touch PCs – More info
  • Introducing faytech’s 24″ Capacitive Touch Devices – More info
  • Introducing faytech’s Industrial (Ruggedized) Tablet – More info
  • EASY Shopper light Introduction (available with Amlogic A311D in 2022) – More info

Besides this, there are still some milestones left unmentioned in this short summary, so do not hesitate to check out our news section on the website. And if you wish to get caught up to the latest products and innovations, check out the Recap of the C-Touch & Display 2021!

Lastly, we have been working ‘behind-the-scenes’ on further expansion and growth of our offices across different regions. We improved and updated the facilities in Miami and New York, added an additional floor to the factory in Shenzhen and started construction on a new warehouse next to our headquarters in Germany. More information regarding these updates will follow early 2022!


Christmas Holiday & Chinese New Year Notice

Due to the Christmas holidays, the German and US offices will be closed from December 24th until January 2nd.On January 3rd we will be back, and ready to provide you with great products and service in 2022. The sales in Germany will still be reachable for any urgent requests by telephone.

In regards to large orders and production requests, the factories in Shenzhen and Suining will be closed next year from January 29th until February 7th, to celebrate Chinese New Year, so make sure to place any large orders in time to avoid transportation and production delays.

We apologize for any inconveniences caused this way. Should you require any assistance, do not hesitate to contact any of the other faytech offices during the holidays.

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Offices

Headquarter

Pyramid Computer GmbH
Boetzinger Strasse 60
D-79111 Freiburg, Germany

Erfurt Plant

Pyramid Computer GmbH
Feldstrasse 1
D-99334 Amt Wachsenburg, Germany

Witzenhausen Plant

Pyramid Computer GmbH
Bischhaeuser Aue 10
D-37213 Witzenhausen, Germany

R&D Centre

Pyramid Computer GmbH
Wilhelmstrasse 43,
D-52070 Aachen,
Germany

Pyramid North America

Pyramid North America Inc.
13800 Coppermine Rd
Herndon, VA 20171 USA

Asia Headquarters

faytech Tech. Co., Ltd.
Fl. 2, Bldg. 8, Winlead Intelligent Park
Shenzhen, China

India Office

faytech Private Limited
3/16 Shanti Niketan
New Delhi 110021, India

Japanese Office

faytech Inc.
6th floor CI building 1-7-11
Higashinihonbashi, Chuoku
Tokyo, Japan

South Korea Office

Deutsche faytech Korea
#501, GBSA, 107 Gwanggyoro, Yeongong-gu, Suwon-si, Gyeonggi-do, 16229, Republic of Korea

South Africa Office

faytech Africa
74 Link Road,
Waterfall 3610,
South Africa

Distribution
UK & Ireland

Pinntec Limited
Unit 4 Newtown Grange Farm Business Park, Desford Road, Newtown Unthank, Leicester, Leics LE9 9FL, GB

Pyramid AG

Pyramid AG
Sendlinger-Tor-Platz 8
D-80336 München

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