About faytech

History

faytech has its roots in Germany. Arne Weber, the founding manager of faytech, started to develop and market electronic devices in 2001. Later in 2006, the previously called faytech AG (currently part of Pyramid Computer GmbH) started to import touch displays in Germany. Within three years, the German corporation became the leading touch device supplier in Germany in this niche. In 2009, the management team moved to Shenzhen to start its own production facility in China and right after, faytech Tech. Co., Ltd. was founded. In 2010, faytech began to produce touch PCs in its own factory for the first time. Today all offered touch devices are solely designed and manufactured by faytech.

In 2013, a partnership was created and faytech North America was established in order to better support this market. Recently in 2018 with great demands for products in both India and Japan, offices were established in these two markets. Recently by the end of 2018, due to the great demand of faytech products, the second factory was opened in Suining, China.

Renowned Customers

The reference list of well-known brands using faytech Touchscreen Displays and PCs is substantial. For example, faytech’s products are in use by business units of Bechtle, Continental, Honeywell, Unilever, Bosch, Komatsu, Qualcomm and many more.

faytech’s Touchscreen Displays and PCs are used in a wide variety of applications. Customers use the faytech technology for home or building automation and media center applications, factories use the displays for controlling their machines and retail stores & restaurants use the Touchscreen systems to make their sales processes more efficient.

faytech’s Core Competencies

Touch Solutions & Technology Specialist

Specialized in Capacitive and Resistive Touch technology. R&D teams in Germany and China further develop the touch technology to enhance the user-experience.
Korey Torres

Optical Bonding Expert

In-house optical bonding with class 100, 1,000 and 10,000 cleanrooms. Production of own Optical Bonding formula (CLEAR-BOND) with the best properties available to date for this process. See dedicated CLEAR-BOND webpage for more information
Terry Dennis

Specialist in Custom-Made Projects

faytech is well-known for the flexibility in producing custom made projects and managing your project from start to finish in close contact with you! Being in control of the complete value chain, any customization is possible with reasonable pricing.
Katy Gilmore

Reliable Quality & Reasonable Pricing

With 2 production plants in China, faytech is able to manufacture and source the highest quality material for reasonable pricing. This includes cell design, assembly, backlight design, cover glass production, touch sensor lamination, mainboard design and optical bonding.
Katy Gilmore

What our customers say about us

“We have been a customer of faytech since 2013, and have worked on countless different projects together. The faytech team is very professional, service oriented and always ensures our projects are built to the utmost standard and delivered in a timely manner. We hope to continue our cooperation for many years to come, and provide our customers with the best hardware solutions in combination with MetroClick’s software solutions.”.
About faytech and Bobby Dee
Bobby Dee
Director of Sales and Operations – MetroClick
“faytech and NEC are cooperating since 2012 together in the field of transportation and automatization. We realized several large projects on a global scale together. faytech’s team is dedicated, highly professional and always ready to support on short notice, if the need arises. Their true core competence is in the wide range of customization possibilities, which in turn allows us to realize our very specific solutions and requirements for the transportation industry.”
About faytech and Brian Foo
Brian Foo
General Manager – NEC Hong Kong Limited
Employees
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ensuring customers’ demands are met

Support
24/ 7

Based on business hours of local offices worldwide
(no overnight support)

Projects Done
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We have the experience to meet your demands!

What our partners say about us

“faytech is a very great solution oriented partner. They are devoted, perseverant and solving very difficult problems. At setting up a new project they are very fast and provide a lot of customization. Investment in new technologies and keeping the price under control is between their top priorities. Vertical integration is also a key strength.”
About faytech and Áron Borbáth
Áron Borbáth
IoT Business Development Manager – Pentland Firth Software GmbH
“Since 2013, we are very happy with the cooperation between faytech AG and us. Especially for the requests regarding requirement-intensive industries, we are able to offer professional solutions with faytech in our portfolio.”
About faytech and Oliver Schröder
Oliver Schröder

Working at faytech

We are successful as a team and every player in his position is important. We work with passion and we are open-minded, direct, and reliable! We maintain flat hierarchies and follow short paths! We develop in our work and grow beyond ourselves in the process!

About faytech and working at Pyramid

Certifications

About faytech and Dekra

ISO certification

We bear the mark of a company whose value proposition is based on a sophisticated quality assurance process.
We consider ourselves a dedicated, quality-oriented team consistently delivering business partners the best products, services and information. The only measure of success we consider is our customers’ satisfaction.

About faytech and Intel

Intel Technology Provider

Pyramid is an approved Intel Technology Provider, our employees having been certified by Intel. You are looking at a company trusted by Intel and very familiar with Intel products and related technologies. Intel certification covers not only Intel microprocessors but also complex technologies such as server and network technologies

About faytech and Microsoft

Microsoft Gold Certified

Gold Certified partners use Microsoft products as the building blocks of various services such as consultation, planning, integration and implementation of IT solutions. We are characterized by extraordinary IT know-how as well as expertise in specific segments such as e-business, network management and license management, among others.on.

Memberships

EHI Retail Institute

EHI is a scientific institute of the retail industry. Its more than 750 members include international retail companies and their associations, manufacturers of consumer and capital goods, and various service providers. EHI cooperates with the most important international institutes and associations in this sector.

Location Based Marketing Association

The Location Based Marketing Association is an international group dedicated to fostering research, education and collaborative innovation at the intersection of people, places and media. Our goal is to educate, share best practices, establish guidelines for growth and to promote the services of member companies to brands and other content-related providers.

Kiosk Manufacturer Association

We bear the mark of a company whose value proposition is based on a sophisticated quality assurance process. We consider ourselves a dedicated, quality-oriented team consistently delivering business partners the best products, services and information. The only measure of success we consider is our customers’ satisfaction.

Kiosk Marketplace

Kiosk Marketplace is the world’s premier news and information sites dedicated exclusively to the kiosk and self-service industry.

Locations & Offices

Asian Headquarter

faytech Tech. Co., Ltd.
Bldg. 8, Winlead Intelligent Park, Fl. 2
Shenzhen, Guangdong 518131, CN

About faytech Asian headquarters

Suining Plant

Sichuan faytech Tech. Co.
No.29, Guo Jun Road, 629000, Suining,
Sichuan, China (China Europe-America Industrial park)

Huizhou Plant

Huizhou Faytech Tech. Co., Ltd
Fl. 2, Hanyabei Section Workshop, Ganpi Village, Zhenlong Town, Huiyang District, Huizhou City, Guangdong, China

Japanese Office

faytech Inc.
6th floor CI building 1-7-11
Higashinihonbashi, Chuoku, Tokyo, Japan

Indian Office

faytech Private Limited
3/16 Shanti Niketan
New Delhi 110021, India

South-Korean Office

Deutsche faytech Korea
#501, GBSA, 107 Gwanggyoro, Yeongong-gu, Suwon-si, Gyeonggi-do, 16229, Republic of Korea

South African Office

faytech Africa
74 Link Road,
Waterfall 3610, South Africa

USA Office

Faytech North America
237-239 West 29th Street, Ground Floor
New York, NY 10001, United States

European Locations

Pyramid Headquarter

Pyramid Computer GmbH
Boetzinger Strasse 60,
D-79111 Freiburg, Germany

Erfurt Plant

Pyramid Computer GmbH
Feldstrasse 1,
D-99334 Amt Wachsenburg, Germany

Witzenhausen Plant

Pyramid Computer GmbH
Bischhaeuser Aue 10,
D-37213 Witzenhausen, Germany

R&D Center

Pyramid Computer GmbH
Wilhelmstrasse 43,
D-52070 Aachen, Germany

Pyramid Group

Pyramid AG
Sendlinger-Tor-Platz 8
D-80336 Munich, Germany

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Offices

Headquarter

Pyramid Computer GmbH
Boetzinger Strasse 60
D-79111 Freiburg, Germany

Erfurt Plant

Pyramid Computer GmbH
Feldstrasse 1
D-99334 Amt Wachsenburg, Germany

Witzenhausen Plant

Pyramid Computer GmbH
Bischhaeuser Aue 10
D-37213 Witzenhausen, Germany

R&D Centre

Pyramid Computer GmbH
Wilhelmstrasse 43,
D-52070 Aachen,
Germany

Pyramid North America

Pyramid North America Inc.
13800 Coppermine Rd
Herndon, VA 20171 USA

Asia Headquarters

faytech Tech. Co., Ltd.
Fl. 2, Bldg. 8, Winlead Intelligent Park
Shenzhen, China

India Office

faytech Private Limited
3/16 Shanti Niketan
New Delhi 110021, India

Japanese Office

faytech Inc.
6th floor CI building 1-7-11
Higashinihonbashi, Chuoku
Tokyo, Japan

South Korea Office

Deutsche faytech Korea
#501, GBSA, 107 Gwanggyoro, Yeongong-gu, Suwon-si, Gyeonggi-do, 16229, Republic of Korea

South Africa Office

faytech Africa
74 Link Road,
Waterfall 3610,
South Africa

Distribution
UK & Ireland

Pinntec Limited
Unit 4 Newtown Grange Farm Business Park, Desford Road, Newtown Unthank, Leicester, Leics LE9 9FL, GB

Pyramid AG

Pyramid AG
Sendlinger-Tor-Platz 8
D-80336 München

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